For both TikVideoCyborg and TikVideoPoster here is how you can get the latest versions:
1. First deactivate your license keys for both software.
Here is how you can deactivate your TikVideoCyborg License key:
Go to License, Click Deactivate Standard to deactivate standard license.
**If you have PRO and/or Deluxe you'd need to deactivate PRO and Deluxe first from the same menu then deactivate standard.**
Here is how you can deactivate your TikVideoPoster Licenses:
Click License and click Deactivate Basic License.
**If you have PRO you'd need to deactivate PRO first by going to Open PRO License Settings from the same menu then deactivate standard.**
2. Once deactivated, uninstall both software and remove them from your computer.
3. Login to your Marketro Membership account and re-download the installers for both software from your Marketro Membership area here: account.marketro.com
Here are the related support articles regarding downloading steps:
4. Re-install both software using the newly downloaded installers.
5. Activate both software using the same License keys and enjoy the latest versions.
Here are the related support articles regarding finding your License keys: