Our terms on the checkout page clearly show the money-back guarantee period. And, the money-back guarantee period logo is also present on the sales page. The guarantee period starts from the date and time of purchase and it does not cover renewal charges or trial products which comes without any guarantee but with a (14 day) free trial period.
To file a refund request, we need the following details and send it to us at support@marketro.com or generate a ticket here. If you want a refund for more than 1 product then mention details of both the products.
1. Paypal Email ID or Stripe Account Email (Your payment account email through with you made the purchase)
2. Paypal/Stripe Transaction ID.
3. PayDotCom/WarriorPlus Transaction ID or ClickBank Order/Receipt Number
4. Product Name
Note: Please make sure to write us from your Sign-up email or payment email so that we can pull your record.