Some products include a 0-day, 14-day, or 30-day money-back guarantee, depending on the offer. If the 14-day or 30-day Money-Back Guarantee badge appears on the sales page, you may request a refund within that period.
The refund period starts from the date and time of the original purchase (not from the renewal date/charge). Requests made within the eligible period are processed.
How to Request a Refund
Email support@marketro.com or open a Support Ticket and provide the following details:
- Product Name
- Your PayPal / Stripe / JVZoo / WarriorPlus email address
- Transaction ID
- Order / Receipt Number
If requesting refunds for multiple products, include the details for each one.
Note: Don't hesitate to contact us with the same email address you used for signup or purchase so we can locate your records and process your request quickly.