We offer a 0-day, 14-day, or 30-day money-back guarantee, depending on the guarantee displayed on the product’s sales page.

If the product includes a 14-day or 30-day Money-Back Guarantee logo, you may request a refund within the applicable period from the exact date and time of your original purchase.


Please note: The money-back guarantee applies to the original purchase only and does not apply to renewal charges.


How to Request a Refund

To submit a refund request, please email support@marketro.com or generate a support ticket here.


If you are requesting refunds for more than one product, please provide the required details for each product.


Please include:

  1. Email address used for the purchase — PayPal, Stripe, JVZoo, WarriorPlus, or ThriveCart

  2. Transaction ID / Receipt Number — PayPal, Stripe, JVZoo, WarriorPlus, or ThriveCart

  3. Product Name


Important

To help us locate your purchase and process your request promptly, please make sure you contact us using the same email address you used to sign up or make the purchase.

Providing complete and accurate information will help us verify your transaction and deliver faster support.