We give 0 OR 14 OR 30 day money back guarantee (if our 14/30-day Money Back Guarantee logo is present on the sales page) from the date and time of purchase (not on renewal charge) without any question being asked. To file a refund request, we need the following details and send it to us at support@marketro.com or generate a ticket here. If you want refund for more than 1 product then mention details of both the products. 

1. Paypal Email ID or Stripe Account Email (Your payment account email through with you made the purchase)
2. Paypal/Stripe Transaction ID.

3. PayDotCom/WarriorPlus Transaction ID or ClickBank Order/Receipt Number

4. Product Name

Note: Please make sure you are writing us from your Sign-up email or payment email so that we can track your record correctly and deliver a prompt service.